Accessing behavioral health care shouldn’t stop at the hospital door or clinic gate. For many individuals and families in Colorado, Medicaid-supported transportation helps make sure those who need care can get to it—safely, calmly, and on time.
At Air Ride Colorado, we proudly provide Medicaid-approved transportation for clients facing mental health challenges. Here’s what you need to know about this essential service.
What Is Medicaid-Supported Transportation?
Medicaid offers non-emergency medical transportation (NEMT) benefits to eligible individuals. For those receiving behavioral or mental health services, this includes rides to:
- Psychiatric hospitals or outpatient clinics
- Therapy appointments and medication evaluations
- Residential treatment facilities
- Crisis stabilization units
- Court-ordered evaluations or follow-up care
This service is critical for clients who may not have access to a vehicle, are unable to drive, or require a calm and supported environment during transport.
Why Choose a Behavioral Health-Specific Provider?
While some transportation providers focus on general medical appointments, behavioral health transport requires additional training and care.
At Air Ride Colorado, our team is trained to:
- Support individuals in emotional distress
- De-escalate stressful situations
- Maintain client dignity during court-ordered or crisis-related transfers
- Ensure compliance with HIPAA and Medicaid transport guidelines
We don’t just get people from point A to point B—we create a respectful and safe space during a critical moment in their care journey.
How to Access This Service
If you or someone you care for is Medicaid-eligible and in need of behavioral health transportation:
- Ask your case manager, therapist, or treatment provider to coordinate with us
- We also accept direct ride requests and referrals from healthcare providers and law enforcement agencies
- Contact us directly through our website or service line for support
We’re Here to Help
At Air Ride Colorado, we believe every person deserves safe and compassionate transport—especially when navigating mental health challenges. Medicaid helps make that possible, and we’re proud to be part of the solution.
